Arbor Realty Trust

  • Designer & UX Lead

    Job Locations US-NY-New York
    # of Openings
  • Overview

    ArborCrowd is the first crowdfunding company to offer institutional quality commercial real estate investment opportunities to individual investors using an online platform. ArborCrowd is a start-up, however, it is part of The Arbor Family of Companies.


    ArborCrowd is seeking a Design and UX Lead. The core focus of this role will be in the Design function, and an understanding of or exposure to UX is required. This is a hands-on role where you will have the opportunity to create best-in-class digital experiences and assets that feature user-friendly and responsive design. The role requires a proactive and enthusiastic attitude that fosters collaboration across functions within the organization.


    The Design and UX Lead will:


    • Drive digital experience across our website, investor transaction portal, email templates, and other channels
    • Lead the vision and execution of translating our business and our product to our customers through innovative visualization and user interface elements
    • Design ArborCrowd’s core digital channels to appeal to our customers, based on insights and patterns of behavior
    • Collaborate with ArborCrowd’s Content and Insights teams to develop creative strategies to drive nuanced customer journeys
    • Optimize ArborCrowd’s multiple customer journeys through experience design



    Education: Bachelor’s degree; Marketing/ Graphic Design or related field preferred


    • Experience:  3+ years of marketing design experience
      • Experience with B2C or B2B financial services or alternative investments industry
      • Expertise with Creative Cloud (Photoshop, Illustrator, Adobe XD, Other)
      • Experience managing design and/or digital production vendors
      • Experience designing for all screens with responsive approaches
    • 1+ years of UX design experience
      • Facility with wireframes, user stories, customer journeys
      • Experience with prototyping
      • Experience leading or participating in iterative design and development processes




    • Portfolio that demonstrates successful UX and design strategy implementation across digital products from web to mobile to email
    • Passionate about design, user interface, and detailed execution
    • Ambition to turn brand messaging into creative strategy and design throughout the brand digital ecosystem
    • A customer centric approach will drive your rigor in championing the optimal digital customer experiences
    • Prior success in appealing to varied customer profiles
    • Facility with front-end coding (HTML, CSS)
    • Infographic and DataViz portfolio items
    • Ability to build consensus amongst stakeholders and to turn complex objectives into customer-centric design
    • “Start-up” mentality is key; must be proactive, intellectually curious, flexible, adaptable, and able to autonomously execute
    • Motivated by working in a high-growth, fast-paced and collaborative environment
    • Bonuses:  Video post-production, Photo production, Experience with A/B or multivariate testing, strong front-end coding skills.


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